Terms of use

These Terms of Use (Regulamin świadczenia usług drogą elektroniczną within the meaning of Art. 8 of the Polish Act on Providing Services by Electronic Means — UŚUDE) govern access to V77 Trust websites and cloud software operated by Vertex77 spółka z ograniczoną odpowiedzialnością (Vertex77 sp. z o.o.), ul. Świeradowska 47, 02-662 Warszawa, Poland, KRS 0001217415 (Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy KRS), NIP 5214148501, VAT-UE PL5214148501, REGON 543742675. By creating an account or using the service on behalf of an organisation, you agree to these terms. Separate signed pilot or enterprise agreements (MSA) prevail where executed.

1. B2B professional scope

V77 Trust is a business-to-business (B2B) AI governance and audit platform intended exclusively for corporate entities, public sector bodies, and professional practitioners acting in their trade or profession.

2. The service & technical requirements

V77 Trust provides AI governance tooling (AI system inventory, EU AI Act risk classification, control crosswalks, evidence vault, technical evaluations, and audit reporting). Accessing the platform requires a modern standards-compliant web browser with TLS 1.2+ and cookies enabled for session authentication.

3. Billing, EUR subscriptions & EU VAT

Self-serve plans are billed in EUR (ex VAT) via Stripe (supporting corporate payment cards with PSD2 SCA and SEPA Direct Debit). For B2B customers established in the EU outside Poland with a valid VIES VAT number, intra-Community reverse charge (0% VAT under Art. 196 of Council Directive 2006/112/EC) applies. For Polish customers, standard 23% Polish VAT is added. Subscriptions renew monthly or annually unless cancelled at period end via the Billing portal.

4. Your responsibilities

• Provide accurate corporate and account information and keep credentials confidential.
• Only upload content and evidence that your organisation is authorised to process.
• Do not submit unlawful content, attempt to disrupt the service, or bypass tenant access controls.
• Comply with applicable EU AI Act, GDPR, and sector regulations for the AI systems you register.

5. Data ownership & EU Data Act switching / export rights

We retain ownership of the V77 Trust platform, branding, and documentation. Your organisation retains full ownership of all workspace content and uploaded evidence. In accordance with Chapter VI of the EU Data Act (Regulation (EU) 2023/2854), you may export all exportable data and digital assets at any time during your subscription — and for 30 days following termination — in structured, machine-readable formats (CSV, JSON, PDF, DOCX, and signed ZIP audit packs via the UI and /api/v1) with zero data egress or switching fees.

6. Disclaimer & limitation of liability

The platform assists governance and conformity programmes but does not constitute formal legal advice, notified body certification, or a guarantee of regulatory approval. Except in cases of willful misconduct (wina umyślna) as required under Article 473 § 2 of the Polish Civil Code (Kodeks cywilny) or mandatory statutory liability, Vertex77 sp. z o.o. shall not be liable for indirect, consequential, or lost-profit damages, and our aggregate liability arising out of or relating to the service is capped at the total fees paid by your organisation to Vertex77 sp. z o.o. in the twelve (12) months preceding the event giving rise to the claim.

7. Governing law, complaints & jurisdiction

Service complaints or support requests may be submitted to contact@v77trust.com and are answered within 14 days. Unless a signed agreement states otherwise, these terms are governed by the laws of the Republic of Poland (excluding the UN Convention on Contracts for the International Sale of Goods), and any disputes between commercial entities shall be resolved by the common courts having jurisdiction over the registered seat of Vertex77 sp. z o.o. in Warsaw, Poland.